Wireless Configuration – Windows 7,8,10 and FortiNAC Registration
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Important: If you have attempted to connect to Wi-Fi by way of the Knox Guest Access network, these steps will not work. Make sure to forget the Knox Guest Access network prior to connecting to Knox-Wireless |
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Make sure you are on the Windows Desktop of your computer. Machines running Windows 8 tend to default to the Start screen. To make sure, push the Windows button and “D” simultaneously and you will be taken to the Windows desktop.
In the lower right corner of the desktop, right click on the Wifi symbol.
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3. Select Knox-Wireless and click connect
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6. After you see that the connection is connected you are ready to move to the FortiNAC registration setup.
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FortiNAC Registration
Initial Installation Procedure
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Read over the acceptable use policy by clicking the link
Click on Agree
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3. The Welcome page will open. Click on option one: Students, Faculty, and Constituents who have a permanent Knox Account.
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4. The Download screen will appear:
Enter your Knox username
Enter your Knox email password
Click Download. The For faculty and staff, the FortiNAC installer will be downloaded to your computer. For students, the FortiNAC agent is no longer required and will not require the following steps, allowing successful registration at this point.
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5. Run the FortiNAC then double-clicking on FortiNAC Persistent Agent.exe
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7. When the scan completes close your computer will most likely fail one or both of the requirements to complete the registration process. Your computer will be placed on the remediation network.
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8. Close and then reopen your web browser and navigate to cnn.com to confirm your access.
Having problems viewing this page? Click the pop-out 
button in your browser.
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or knox.access.edu.
9. You will be taken to the FortiNAC remediation page. Depending on the status of your computer you will need to either install operating system updates and/or an antivirus program.
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10. You will be prompted with a list of antivirus software recommended by the college. Install your preferred antivirus from the list.
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11. Rescan your computer once you have completed the antivirus installation and Operating System update (See below).
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12. FortiNAC should reconfigure. Please be patient.
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If you have any questions or need assistance, contact the Help Desk at 309-341-7700 or email helpdesker@knox.edu