Installation Image Removed

You can get the CD from the Library. It can only be checked out for 24 hours. Make sure users get Office 2007 for PC, Office 2008 for Mac.

You can also install Office 2007 from SharedApps by clicking KnoxOfficeInstall.cmd. It is recommended you copy the folder desktop before running the scriptMicrosoft Word is a part of the General Microsoft Office for Windows. It's a good idea to know which version of Office you're dealing with when searching for solutions to problems because their interfaces are different in some ways.

Add any solutions to problems that you end up searching for to this page.

Saving Word Files as TIFF, etc.

This procedure uses the Microsoft Office Document Image Writer print driver to save your document as a TIFF file. The Microsoft Office Document Image Writer print driver is a component of the Microsoft Office Document Imaging program and is installed with your Office program.

1. Open the document you want to send.
2. On the File menu, click Print.
3. In the Name list in the Print dialog box, click Microsoft Office Document Image Writer.
4. Click Properties.
5. In the Microsoft Office Document Image Writer Properties dialog box, click the Advanced tab.
6. Under Output format, select the TIFF - Monochrome Fax option, and then click OK.
7. In the Print dialog box, click OK.
8. In the Save as dialog box, select the View Document Image check box, and any additional options you want, and then click OK.
9. Make any changes you want to the document in Microsoft Office Document Imaging.

Opening .pages Files

You can't.

Sometimes students will send their professors documents saved with the .pages extension. This is from the Apple iWork Suite's version of a word processor, aptly called Apple Pages. Faculty members who receive a .pages file may email you expressing their difficulty in opening it.

For the most part, the best advice is to request that the student who sent the file go back and re-save it as a .doc (the ONLY other file type Pages can save to). Note, however, that some formatting may be lost while doing this, making it important the student checks their work.
Because said student will likely have to do this for all the work they do on their Mac, you can also suggest the professor recommend the student obtain a copy of MS Office (or literally any other Office Suite --Libre Office, Open Office, etc) in order to save them from what could be a reoccurring problem.

Another option is to instruct the professor open the file with Google Docs. Some loss of formatting may occur.

To put it bluntly, Pages sucks. Don't use Pages.

SQL error when opening a data file to create a merge document.

1. Make sure the filename does not contain the the text "where"  e.g.  where, anywhere, elsewhere ..
2. Make sure the column names do not contain "where".

Normal.dotm (On Mac Versions)

Microsoft Word for Mac may "seize up" or refuse to allow an document to be saved.  This is typically a problem with the normal.dotm file.  To solve this issue, this file must be removed - the file will automatically be recreated the next time Work is launched.

1. If Word will not allow the file to be saved at all, backup the text of the document to TextEdit.
   
   1. Open Finder
   2. Click Go
   3. Click Applications
   4. Click TextEdit
   5. Switch back to the Word Document
   6. Copy all of the text of the document
   7. Switch to TextEdit
   8. Paste the text into TextEdit
   9. Save the TextEdit document
            
2. Lion users must first run the following script in order to unhide the library folder
   
   1. From Finder
   2. Click Go
   3. Click Utilities
   4. Click Terminal
   5. Type the following:  chflags nohidden ~\library
   6. Hit enter
   7. The script will run instantaneously.
   8. Exit Terminal
          
3. Delete the normal.dotm file at:
   hard disk \ users \ username \ library \ application support \ Microsoft \ Office