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1. Open your GMail account.
2. Click the Settings "gear".
3. From the drop down menu, click Settings.
4. On the Settings window, click Accounts.
   
    
5. On the Accounts screen click, in the Send Mail as: section, click "Add another email address you own".
   
   
    
6. On the windows that pops open, enter the following:
   
   1. Name:  use the name you wish to display as the sender of the email. In our example we will use "IT Support".
   2. Email Address:  enter the email address of the Google Group (or an alias for the group).  In our example we're using Helpdesk_Dist-User@knox.edu
   3. Make sure Treat as an Alias is checked 
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7. Click Next Step.
8. On the next screen click Send Verification.
   
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9. The Enter Verification screen will appear.
10. Go back to your email and look for the verification message from the GMail system.
    
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    Contents of the email:
    
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11. You may then either:
    
    1. Copy the verification code included in the email into the the verification form displayed in Step 9.  Click  Then click Verify.  You will receive an on-screen notification once the verification process is complete.
    2. Click the link in email message to send confirm the verification via email. You will receive an on-screen notification once the verification process is complete.  If you chose this method, be sure to close the Verification windows displayed by Step 9.
       
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12. The prep for the GMail account  is now complete.

Sending / Posting an Email using the Group (or Group Alias) Email Address