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  1. Go to Home screen

  2. Tap Settings

  3. Tap Wi-Fi Settings

  4. Tap: Knox-Wireless

...

  1. You will be prompted for your Knox username and password.

    1. Username: Your Knox Email Username (Without the @knox.edu)

    2. Password: Your Knox Email Password

    3. Tap “Join”

...

  1. The Certificate screen will appear now.

    1. It will say “Not Trusted” in red lettering.

    2. Select ‘Trust’ in the upper right corner

...

...

  1. Knox-Wireless will say “No Internet Connection”.

    1. Tap “Knox-Wireless”

    2. Scroll down until you see “Private Wi-Fi Address”

      1. If it is green, turn it off so that it appears gray.

        image-20240722-212442.pngImage Added

      2. A pop-up may appear that says “Turning off private address will temporarily interrupt your Wi-Fi connection. Network activity will be temporarily interrupted.”

      3. Tap “Continue”. Back on the Knox-Wireless page, “Private Wi-Fi Address” should now be gray.

        image-20240722-212849.pngImage Added

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Register your iPhone, iPad, iOS device

  1. Go to the Home screen

  2. Open a web browser (Chrome, Firefox, Safari, etc.)

  3. Go to knoxaccess.knox.edu

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  1. When the registration page appears, follow the on screen instructions.

    1. Tap “Agree”

      1. You will be brought to the next page

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    2. Tap option 1: “Students, Faculty, Staff, and Constituents who have a permanent Knox Account”

      1. You will be brought to the next page.

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      2. For your username, type your full email address.

      3. Your password is the same as your email password.

      4. Tap “Download”

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    3. You will see a page that says “Success. You have successfully registered on the network. Please wait XX seconds while your network connection is established.” with a progress bar below that. Wait until the progress bar is completed.

    4. A pop-up will appear that says “Your network connection has been reconfigured. Please close and reopen your browser.”

      1. Tap “Close”

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    5. Close the Tab and the browser.

    6. Reopen the browser and go to a website.

  2. Your Android is now registered on the Knox-Wireless Network.

If this does not work, please contact the Knox ITS Helpdesk for further assistance. We may need to review your currently registered devices.