Note: Much of this info was copied and pasted from Google's Help files and is presented here only as a quick reference. See for the full printed on-line training go to: Google Groups - On-line Training
General Information
Google Groups is the replacement product for our former email list server (IMail Web Administration).
In theory, all groups were moved over from the older server along with the appropriate owners and members. In practice many of the owners did not transfer over. User Services will update the lists as requested.
Some lists are not to be edited as these lists are updated nightly by the CX system. These include:
Roles
Users may have the role of Owner or Member.
Owners may:
- Send messages to the group
- Add or remove group members
- Change member roles -- for example, from member to owner
- Change any of the group's settings
- Delete the group
- More info on the role of an Owner / Administrator maybe found at: Google Groups - Owner / Admin Role
Members may:
- Subscribe to a group
- View a group's discussion archives
- View a group's members list
- Unsubscribe from a group
- More info on participating in a Group may be found at: Participating in a Google Group
Group Types
Email list - An Email list group is one whereby members only use Email to communicate. This group type is common in organizations where a single email alias is desired to communicate to a certain group of people using email.
Web forum - An Web forum group is one whereby members only use the Google Groups user interface to communicate with other members. This group type is similar to the online web forums found on many web sites.
Q&A forum - A Question and Answer (Q&A) forum group is one whereby members use the Google Groups user interface to primarily answer the questions of other members. This group type is similar to the online help forum.
Creating Groups
Go to this Google Groups Page: Creating Google Groups
Managing Groups and and Group Permissions
Go to this Google Groups Page: Managing Google Groups and Group Permissions
Participating in a Group
Go to this Google Groups Page: Participating in a Google Group