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The Issue

End-users report they are missing files in Google Drive.

 

The Solution (for the moment):

  1. Open Google Drive
  2. Type an * (asterick) 
  3. Click Search

This will "reset" the user's Google drive.  All files should no be visible.

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For assistance with an issue, please contact the Knox College ITS Help Desk.
Log into MyKnox and search this link: https://my.knox.edu/ICS/Help_Desk/