"Lost" Google Drive Files

Owned by Ross Davis
Last updated: Sep, 25, 2015
1 min read

The Issue

End-users report they are missing files in Google Drive.

The Solution (for the moment):

  1. Open Google Drive
  2. Type an * (asterick) in the Search bar
  3. Click Search

 

Help Desker comments on this issue:

Cody Boal:  I have run into the same weird error as is being reported, the one thing I noticed was that if I had opened the file on my phone than switched apps it would dissapear on the computer, though when I brought it back up on the phone, it reappeared again... No idea why but might help in the future

 

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