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Steps will vary by device.

  1. On the phoneAndroid:

    1. Forget Knox-Wireless

    2. Reconnect to Knox-Wireless

    3. Tap the Settings icon for Knox-Wireless

    4. Tap “View More”

    5. Scroll down until you find “Mac Address Type”

    6. Select “Phone MAC” instead of “Randomized MAC”

    7. Navigate back to the phone’s home screen

    8. Open a web browser and go to knoxaccess.knox.edu to register your phone.

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