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If you are getting the following error in E-Time, please clear your browser by following the appropriate steps below:

If you are still having issues or need assistance following these steps, please call the Help Desk at x7700.


Google Chrome:

Step 1: Open Chrome, then open your browser toolbar in the top right corner (the three dots)

On your browser toolbar, click More.

Point to More tools, and then click Clear browsing data.



In the "Clear browsing data" box, click the checkboxes for Cookies and other site and plug-in data and Cached images and files.



Use the menu at the top to select the amount of data that you want to delete. Choose beginning of time to delete everything.


Click Clear browsing data.

Firefox:
Internet Explorer:
Clearing the cache

This how to will give you the steps to delete all or individual sets of files.

  1. Open Internet Explorer.
  2. IE 8: From the Tools menu choose Internet Options.
    IE 9: In the upper right corner, click the small gear icon (to the right of the star icon) and choose Internet Options
  3. On the General tab, under Browsing history, click Delete.
  4. Un-check the Preserve Favorites website data box.
  5. Check the Temporary Internet filesCookies, and History boxes.
  6. The Form data, Passwords, and inPrivate Filtering data boxes may be left un-checked. You can check them to delete this data if you so choose.
  7. Click Delete.
  8. When finished, click OK to return to your Internet Explorer window.
  9. Close the Internet Explorer window and reopen.








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