Connect iPhone, iPad, iOS Device to Knox-Wireless

Owned by Matthew Reed
Last updated: Jul, 26, 2024 by Matthew Reed
1 min read

Important: If you have attempted to connect to Wi-Fi by way of the Knox Guest Access network, these steps will not work.

Make sure to forget the Knox Guest Access network prior to connecting to Knox-Wireless.

Connect an iPhone, iPad, iOS Device to Knox-Wireless

  1. Go to Home screen

  2. Tap Settings

  3. Tap Wi-Fi Settings

  4. Tap: Knox-Wireless

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  1. You will be prompted for your Knox username and password.

    1. Username: Your Knox Email Username (Without the @knox.edu)

    2. Password: Your Knox Email Password

    3. Tap “Join”

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  1. The Certificate screen will appear now.

    1. It will say “Not Trusted” in red lettering.

    2. Select ‘Trust’ in the upper right corner

  1. Knox-Wireless will say “No Internet Connection”.

    1. Tap “Knox-Wireless”

    2. Scroll down until you see “Private Wi-Fi Address”

      1. If it is green, turn it off so that it appears gray.

      2. A pop-up may appear that says “Turning off private address will temporarily interrupt your Wi-Fi connection. Network activity will be temporarily interrupted.”

      3. Tap “Continue”. Back on the Knox-Wireless page, “Private Wi-Fi Address” should now be gray.

  2. Be sure to Register your device next.

Note: All users must register their device.

If this does not work, please contact the Knox ITS Helpdesk for further assistance. We may need to review your currently registered devices.

For assistance with an issue, please contact the Knox College ITS Help Desk.
Log into MyKnox and search this link: https://my.knox.edu/ICS/Help_Desk/