Connect device to KnoxTronics

Owned by Matthew Reed
Last updated: Aug, 16, 2024
1 min read

Devices that do not have a web browser connect to KnoxTronics.

This includes but is not limited to: Nintendo Consoles, Amazon devices, Airplay devices, Chromecast devices, TV’s, Google Pixel cellphones, smart lights.

Note: If the device has a web browser, which most modern game consoles do, connect to Knox-Wireless instead. In doing so, you can register your device using the built in web browser.

  1. Open Network or Wi-Fi Settings.

  2. Select KnoxTronics.

  3. Choose to Connect Automatically.

  4. Enter the Network Security Key: AsDfGW2481632

    1. Capital and lower-case letters DO matter.

  5. Press Connect.

  6. Be sure to register your device next.

    1. If your device does not have a web browser, follow the directions for Devices without a web browser.

    2. If your device has a web browser, follow the directions for Devices with a web browser.

Note: All users must register their device.

If this does not work, please contact the Knox ITS Helpdesk for further assistance. We may need to review your currently registered devices. 

Invalid Device Message

If you see an Invalid Device Message while attempting to manually register the device, this means this particular device type / brand has not yet been recognized by the FortiNAC System.  Note the MAC address and inform the helpdesk via a ticket of the situation, making sure to include the MAC address and the device type. The new device and associated MAC address range will be entered.  Once this is complete, restart the registration process and the device should now register properly.

Have your ticket say “invalid device error message” and then the description should contain your device’s MAC address.

For assistance with an issue, please contact the Knox College ITS Help Desk.
Log into MyKnox and search this link: https://my.knox.edu/ICS/Help_Desk/