Google Apps for Education Setup
Android Smartphone users have two options to use for email and calendaring.
Option 1: Email and/or Contacts using the Google Apps for Education Knox Email Account
Google Apps for Education automatically sets up the Gmail, Contacts, Tasks, and Calendaring apps as the Android Smartphone is initially configured and registered.
If a Google Account has not been setup:
“Add an email account” feature of their phone (this process differs slightly from device to device)
Select Google as the type of account
Use the option to use an existing account.
For the username use your knox email address
Enter your Knox email password
Tap Next
Typically, you will now prompted for what items you wish to sync with the Google Apps for Education server. At minimum you should select:
Mail
Calendar
Contacts
Tap Next
The account should not be available. It may take a while for all your mail, calendars and contacts to sync and be viewable on the Android Smartphone
Option 2: Use the Gmail web interface via http://my.knox.edu
The Gmail web interface offers access to mail, contacts, calendars, tasks, and briefcase item via the Android Smartphone’s web browser. Our mail server recognizes when you are using a smartphone and adjusts to use a specialized version of the webmail client on your smartphone
Advantages:
No initial setup is needed
No need to change password on the Android Smartphone
No need to learn/use other apps on the Android Smartphone
Disadvantages:
If you’re using web browsers for other sites, it may be inconvenient to go back and forth from the webmail site
It may be easier to use the native email and calendar apps and leave the browser for other actions
Multiple Google Accounts on an Android Smartphone
End users may indeed have multiple Google accounts “on” their Android Smartphone.
The user merely needs to add the additional Google account via the standard “Add an email account” feature of their phone (this process differs slightly from device to device)
They must select Google as the type of account
To view mail from the Gmail app on an Android Smartphone:
Open the Gmail app
Tap the Inbox section at the top of the screen to select your account
For assistance with an issue, please contact the Knox College ITS Help Desk.
Log into MyKnox and search this link: https://my.knox.edu/ICS/Help_Desk/