Macintosh Computers - Accessing Your Redirected Folders / Home Account

About

Redirected Folders

When you log on to a College-owned Windows computer, the files are actually stored on one of the College's servers - not the computer you are using.  To access these files from Macs, you will need to follow the directions in the next section.  

Redirected folders automatically created for you include:

  • A Windows-based desktop folder

  • A Windows-based My Documents folder

 

Home Account

"Home Account" is another name for the location of the files stored on our servers.  Specifically, this location refers to the folder on College servers where your desktop and My Document folders are located.  You may add or remove additional folders as you see fit.


Accessing files on the Folder Redirection servers

  1. Click any open space on the desktop to enable Finder.

  2. Click Go in the Apple Menu (top left corner).

  3. Click Connect to Server.

  4. Enter the server address:

    1. For Students:  SMB://students.knox.edu/

    2. For Faculty and Staff:  SMB://facultystaff.knox.edu/

  5. Enter your Knox credentials when prompted.

  6. Select the volume (folder) you wish to mount. See the list below for the appropriate volume 

  7. Click on the folder with your Knox username.

 

Student Volumes

Accounts are broken up into groups, based upon you Knox username.  Use the group which contains the first letter of your username.

  • student-a-c

  • student-d-f

  • student-g-j

  • student-k-m

  • student-n-r

  • student-s-z

 

Faculty Volumes

Accounts are broken up into groups, based upon you Knox username.  Use the group which contains the first letter of your username

  • faculty-a-k

  • faculty-l-z

 

Staff Volumes

Accounts are broken up into groups, based upon you Knox username.  Use the group which contains the first letter of your username

  • staff-a-k

  • staff-l-z




For assistance with an issue, please contact the Knox College ITS Help Desk.
Log into MyKnox and search this link: https://my.knox.edu/ICS/Help_Desk/