Public printers at Knox College are available for students. Click on Printers at Knox to see the printers available for use. To add a public printer to your Windows personal computer, follow the steps below.

1. To begin, start by typing Control Panel into the search box in the bottom taskbar.

   1. Click on the Control Panel app to open.
      
      

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2. If Control Panel is in the default Category view as shown, on the right hand side you will need to click on the View By dropdown menu and choose either large or small icons.   
   
   

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   1. Once you have the icon view in Control Panel, click on Credential Manager.
      
      

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3. In Credential Manager:

   1. Click on Windows Credentials.

   2. Click on Add a Windows credential.
      
      

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4. Here you will need to enter printers.knox.edu for the network address. 

   1. For username, enter your knox.edu email address. 

   2. Enter your current Knox password. 

   3. Click OK.
      
      

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5. Your Knox account is now saved for authentication when printing at Knox.
   
   

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6. To add a printer, start by typing \\printers.knox.edu into the search box in the bottom taskbar and press the Enter key. 
   
   

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7. You will now see a window showing printers available at Knox. Not all printers shown are publicly available for students.

   1. Once you find the public printer you need to use, double click on the icon.
      
      

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8. You will see a message about the printer driver being downloaded and installed. 
   
   

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9. Once the printer has been added successfully to your computer, a print queue windows will appear.  
   
   

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10. Open the application you’d like to print from, select the printer of choice and click Print. Example below is Microsoft Word.
    
    

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11. To release your print job, visit https://printers.knox.edu:9192/user

12. Enter your Knox Username and Password, then click Login.

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13. Click Jobs Pending Release section on the left side of you screen.

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14. If you wish to print multiple jobs, click Release All, otherwise click Print to release a single print job.

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15. Your print job is now printing on the selected printer. Visit the printer to collect your documents.

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Cancel a Print Job

To cancel your print job, visit https://printers.knox.edu:9192/user

1. Enter your Knox Username and Password, then click Login.

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2. Click Jobs Pending Release section on the left side of you screen.

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3. If you wish to print multiple jobs, click Cancel All, otherwise click Cancel to void a single print job.

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