/
Printing on Windows for Knox Computers

Printing on Windows for Knox Computers

Click on Printers at Knox to see the printers available for use. To add a printer to your Knox Windows computer, follow the steps below.

  1. Start by typing \\printers.knox.edu into the search box in the bottom taskbar and press the Enter key. 

    07 printers search bar.png

  2. You will now see a window showing printers available at Knox. Not all printers shown are publicly available for students.

    1. Once you find the printer you need to use, double click on the icon.

      08 printer list in windows.png

  3. You will see a message about the printer driver being downloaded and installed. 

    10 printer downloading driver.png

  4. Once the printer has been added successfully to your computer, a print queue windows will appear.  

    11 printer queue after complete.png

  5. Open the application you’d like to print from, select the printer of choice and click Print. Example below is Microsoft Word.

    Screenshot 2024-08-08 110823.png

  6. To release your print job, visit https://printers.knox.edu:9192/user

  7. Enter your Knox Username and Password, then click Login.

    papercut login.png
  8. Click Jobs Pending Release section on the left side of you screen.

    papercut jobs pending.png
  9. If you wish to print multiple jobs, click Release All, otherwise click Print to release a single print job.

    papercut print release.png
  10. Your print job is now printing on the selected printer. Visit the printer to collect your documents.

    papercut print queued.png

Cancel a Print Job

To cancel your print job, visit https://printers.knox.edu:9192/user

  1. Enter your Knox Username and Password, then click Login.

    papercut login.png
  2. Click Jobs Pending Release section on the left side of you screen.

    papercut jobs pending.png
  3. If you wish to print multiple jobs, click Cancel All, otherwise click Cancel to void a single print job.

    papercut cancel job.png

For assistance with an issue, please contact the Knox College ITS Help Desk.
Log into MyKnox and search this link: https://my.knox.edu/ICS/Help_Desk/