Jotform Form Ownership and Ownership Changes

About

• When initially created, a Jotform is “owned” by the initial creator - usually a sub account user.

• When initially created, Jotform will “reside” under the sub accounts user’s “My Forms”.

• For others to be allowed to edit or view this form, the form must be moved to a folder on the Jotform Server.

• Moving forms to a shared folder BEFORE a use departs the College is very important in keeping access to the forms. Jotform support may also perform this action.

Changing Ownership - Sub Account User

1. Have the sub account user login to Jotform

2. Open “My Forms:” (usually the default opeing page)

3. Locate the form in question.

4. Drag and drop the form to the appropriate Jotform server folded.

Changing Ownership - via Jotform Support

1. Login as Knoxadmin

2. Open a ticket with Jotform support: Joform Support

3. As you complete the request be sure to include:

   1. Knoxadmin is the “Master Account”

   2. The url of the form in question.

   3. The sub account user’s email address.

4. Once submitted Jotform will usually complete the transfer within a few hours.