Connect Android OS to Knox-Wireless

Owned by Matthew Reed
Last updated: Aug, 06, 2024 by Matthew Reed
3 min read

Important: If you have attempted to connect to Wi-Fi by way of the Knox Guest Access network, these steps will not work.

Make sure to forget the Knox Guest Access network prior to connecting to Knox-Wireless.

Connect an Android OS to Knox-Wireless

Note: If you have a Google Pixel, see Connect Device to KnoxTronics. All other Android OS devices should follow the steps below.

  1. Locate your Wi-Fi Settings

    1. Turn on the Wi-Fi

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  1. Tap on Knox-Wireless

  2. Identity: Your Knox Email Username (without the @knox.edu)

    image-20240722-204506.png

  3. Password: Your Knox Email Password

  4. CA Certificate: Do Not Check or Do Not Validate

  5. Turn on “Auto reconnect”

    1. You may need to hit “View More” here.

  6. Phase 2 Authentication: MSCHAPv2

  7. Anonymous Identity: Leave Blank

  8. IP Settings: DHCP

  9. Proxy: None

  10. Metered Network: Detect Automatically

  11. Mac address type: Phone MAC

    1. Important: If you have “Randomized MAC” instead, this will fill up your registered device seats, causing future issues. Ensure this is correct now before proceeding.

  12. Tap Connect, and if necessary, tap “Always Connect” when prompted.

  13. The Wi-Fi symbol should appear at the top of the android screen with an exclamation point next to it.

  14. Be sure to Register your device next.

  15. If this does not work, please contact the Knox ITS Helpdesk for further assistance. We may need to review your currently registered devices.

For assistance with an issue, please contact the Knox College ITS Help Desk.
Log into MyKnox and search this link: https://my.knox.edu/ICS/Help_Desk/